Shopafrolics really hope you love the items you have purchased.  

However, if you aren't completely happy then simply return the item to us in its original packaging and with any tags still attached within 14 calendar days of delivery for a hassle free refund.  

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging where applicable.

Please contact us in advance so we know to expect the item and include your name, order number and contact details in the package to assist with a prompt refund. Once we receive your returned package, it will be inspected & processed within 5-7 business days.

Please note pierced earrings are non returnable for reasons of hygiene and safety.

To return your product, you should mail your product to: Shopafrolics, 30 Heol y Gors, Whitchurch, Cardiff, CF14 1HF, United Kingdom.

You will be responsible for paying for your own shipping costs for returning your item, which will not be refunded.  Please note we cannot accept any liability for goods sent to us that do not arrive, so we recommend a trackable method for your own protection.  At the very least ask for a proof of postage at the Post Office as this will cover you up to £20 for loss or damage (more information can be found on the Royal Mail website).